FAQ

FAQ

We are here to assist

At Sterling Chimney Services, we understand that maintaining your chimney and fireplace can raise many questions. To assist you, we’ve compiled a list of frequently asked questions:

1. How often should I have my chimney cleaned?

The National Fire Protection Association (NFPA) recommends having your chimney inspected and cleaned at least once a year, regardless of how often you use it. Regular maintenance helps prevent creosote buildup, which can lead to chimney fires.

2. What is creosote, and why is it dangerous?

Creosote is a toxic and flammable dust or tar-like substance that accumulates inside chimneys from burning wood. If not removed, it can ignite and cause chimney fires.

3. Do I need to have my chimney inspected if I don't use my fireplace often?

Yes, even if you seldom use your fireplace, annual inspections are essential. Issues like animal nests, debris, or structural problems can still occur and pose risks.

4. What are the signs that my chimney needs repair?

Indicators include visible cracks, crumbling mortar, water leaks, rusted damper or firebox, and unpleasant odors. If you notice any of these signs, it's important to schedule a professional inspection promptly.

5. How can I prevent animals from nesting in my chimney?

Installing a chimney cap with mesh sides can prevent birds and other animals from entering and nesting in your chimney. Regular inspections also help ensure that your chimney remains free from obstructions.

6. What is tuckpointing, and when is it necessary?

Tuckpointing involves removing and replacing deteriorated mortar between bricks. It's necessary when mortar joints are damaged or crumbling to maintain the structural integrity and appearance of your chimney.

7. Why is my chimney leaking water?

Common causes of a leaking chimney include: cracked or deteriorated chimney crown, damaged or missing flashing, absence of a chimney cap, masonry issues such as cracked bricks or mortar joints. Addressing these issues promptly can prevent further damage.

8. How can I improve the efficiency of my fireplace?

To enhance fireplace efficiency: use seasoned hardwoods, ensure the damper is fully open when in use, consider installing a fireplace insert, ensure regular maintenance and cleaning. These practices help maximize heat output and safety.

9. What should I do if I notice a strong odor coming from my chimney?

Strong odors can result from creosote buildup, moisture, animal activity, or negative air pressure. A professional inspection can identify the cause and recommend appropriate solutions. If you have additional questions or need further assistance, please don't hesitate to contact us. Our team at Sterling Chimney Services is here to help you maintain a safe and efficient fireplace.